Help Desk
Help
The following is info for shopping and making purchases on the
Yarn Boutique website.
If you can't find your answer in our Help pages, you may choose
Contact
from any of our web pages. The contact link can be found on the
top menu.
Purchasing Items
The
Yarn Boutique website uses the Paypal shopping cart to process all on-line payments. You can either pay by credit card: Visa, Mastercard, Discover or Amex, or you can setup a Paypal account at your time of purchase. We use Paypal because Paypal is a fast and secure way to send payments through any website. Only Paypal will have your credit information. No credit information will ever be sent to us directly to help insure your
privacy.
Problems or Changes on an Order
Do you need to find out where your stuff is, or would like to make a change to
an order? Check our
After Order
procedure and we will assist you with any order as quickly and efficiently as possible.
Need an Invoice?
After you make any purchase on our website you should receive a printable e-mail receipt. If you do not receive your receipt you can login to your
Paypal Account
and print out the receipt for your purchase.
Questions?
We welcome your input. If you have any questions not covered on our website or if you are interested in a custom order
Contact us.
Returns
For any item returns please see our
Return Policy
for details.
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